ISO 44,001- Is Collaboration Essential to Future Outsourcing Success?
As the international Facilities Management community eagerly await the release of ISO 41,001 the first and unifying international standard for Facilities Management systems in April. I would like to draw your attention to another standard that I...
Will Carillion’s Seismic Aftershocks be felt in SA?
Some people have likened outsourcing to nuclear power, in that it can be used for good or evil. Unfortunately, it comes with a reputation to match. Outsourcing often engenders heated debate on both sides of the argument. The fallout from the Carillion ...
BIFM Sees Workplace as a New Direction for Facilities Management
The British Institute of Facilities Management (BIFM) announced last week that it is changing its name to the Institute of Workplace and Facilities Management. Furthermore, it has begun the process to become a chartered body in the UK. With the histori...
5 Best Practices of Lead Generation for Facilities Managers
With the advent of the internet, lead generation has become the single biggest challenge in the Marketing of Facilities Management. This post is part two of a two-part series covering the marketing of Facilities Management. If you have not read the fi...
The 3 Biggest Challenges in Marketing Facilities Management
We are facing a revolution in the way in which our Clients are engaging with us, and the Facilities Management industry faces significant challenges in the way we are marketing ourselves to meet those changes. This post is the first in a series of two....
The 3 Building Blocks of the Facilities Management ‘Sweet Spot’
In this article, I want to illustrate the three fundamental building blocks of the Facilities Management ‘Sweet Spot’, what this represents as a value proposition and the associated services which offer different value in different w...
10 Questions Your Facilities Management Customer Expects you to Answer
Here are 10 Questions that your Customer expects you to answer before you can hope to convince them of the value of your Facilities Management (FM) offering. Facilities Management’s impact on the Customer and their workplace is a complex issue. Each va...
5 Ways your Workplace is Crushing your Competitive Advantage
The latest report from The Leesman Index unearths five ways that workplace performance is crushing your organisation’s competitive advantage. These warnings include startling conclusions that expose the reality that the majority of companies are ...
Integrator – The Changing Face of Facilities Management?
The face of Facilities Management has changed many times over its relatively short life. We have seen FM models evolve and die but recently the Integrator model has received much attention in the UK. At face value, this appears to be a new FM business ...
What are the 8 Essential Qualities of FM Leadership?
As Facilities Manager’s we have a leadership role to play in our teams. Facilities Management is one of the quickest routes for our youngest talent to get onto the leadership ladder. As an FM you will also have access to some of the highest levels of m...