Category: Leadership

Firstly I want to recognise and pay tribute to all the women of the world. On 9 August every year, we celebrate Women’s Day as a National Holiday in South Africa; we use the day to pay homage to the women of our nation, our Sisters, Mothers, Daughters ...

Last week I posted about the concept of Quality Circles in Quality Circles-Improving the Improvement System. In that post, I covered an introduction to Quality Circles together with the definition and philosophy surrounding its practice. In summary, th...

One of the most significant challenges of being the leader of an FM team is sometimes to be able to step away from the day-to-day detail of the job, away from the intricacies and the minutiae that can bog us down from seeing the bigger picture. There a...

Recent developments on several different fronts have the potential to take the Workplace and Facilities Management industry into a bright and value-adding future. The British Institute of Facilities Management (BIFM) marked its 25th anniversary on 1 Ma...

In last weeks post, ISO 44,001- Is Collaboration Essential to Future Outsourcing Success? I set out in the importance of new ways of working from a collaborative standpoint. This week  I want to dive into the recognition that all relationships have a c...

  As the international Facilities Management community eagerly await the release of ISO 41,001 the first and unifying international standard for Facilities Management systems in April. I would like to draw your attention to another standard that I...

With the advent of the internet, lead generation has become the single biggest challenge in the Marketing of Facilities Management.  This post is part two of a two-part series covering the marketing of Facilities Management. If you have not read the fi...

The latest report from The Leesman Index unearths five ways that workplace performance is crushing your organisation’s competitive advantage. These warnings include startling conclusions that expose the reality that the majority of companies are ...

As Facilities Manager’s we have a leadership role to play in our teams. Facilities Management is one of the quickest routes for our youngest talent to get onto the leadership ladder. As an FM you will also have access to some of the highest levels of m...

What is your CEO doing about the mounting body of evidence that shows the connection between the Workplace and your companies competitive advantage in their marketplace? What questions should he/she be asking of his/her board to ensure that your enterp...