Tag: <span>customer experience</span>

25/11/2020

What’s the Value of the Office in a Virtual World?

Covid-19 has forced the world’s largest remote-working experiment to be activated at short notice and

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Workplace
03/04/2020

What does your Workplace say about your Organisation?

This is the second in a series of 12 posts on the world of Workplace

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Blockchain
13/06/2019

How can Blockchain Improve Facilities Management?

Blockchain is the technology behind the explosion of Bitcoin. Whilst Blockchain has been used for tracking

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Death
09/04/2019

Facilities Management -“The reports of my death are greatly exaggerated”.

  I feel compelled to write in response to an article posted on LinkedIn from

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29/01/2019

Can Proptech Improve the Workplace Experience?

Everyone in the commercial real estate space appears to be talking about new technology and

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Collaboration Life Cycle
12/04/2018

The 8 Stages of the Collaboration Life Cycle

In last weeks post, ISO 44,001- Is Collaboration Essential to Future Outsourcing Success? I set out

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Facilities Management
13/10/2017

10 Questions Your Facilities Management Customer Expects you to Answer

Here are 10 Questions that your Customer expects you to answer before you can hope

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29/06/2017

10 Workplace Questions All CEO’s Should Have on Their Board Agenda

What is your CEO doing about the mounting body of evidence that shows the connection

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XLA Spock
07/02/2017

5 Key Reasons to Engage in an Experience Level Agreement

Facilities Management (FM) has long used Service Level Agreements (SLA’s) for measurement of our service performance. A

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facilities management
17/01/2017

3 Ways Facilities Management Companies can Improve Value Add

Facilities Management is in the midst of a significant transformation. ‘A blinding flash of the

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“10 Questions all CEO’s need answered

to unleash a Winning Workplace”

In a hypercompetitive world, the Workplace is the Executive Board’s No1 tool in their arsenal to effect rapid deployment of change initiatives.

How is the Workplace was contributing to productivity, effectiveness and competitive advantage?

 

The book will act as a catalyst for a strategic conversation amongst business leadership teams and provide answers to understand this complex issue.

Get my latest e-book