How can Blockchain Improve Facilities Management?
Blockchain is the technology behind the explosion of Bitcoin. Whilst Blockchain has been used for tracking Bitcoin’s financial transactions it has significant potential to drive transparency, efficiency, and cost savings for building owners and o...
The 8 Stages of the Collaboration Life Cycle
In last weeks post, ISO 44,001- Is Collaboration Essential to Future Outsourcing Success? I set out in the importance of new ways of working from a collaborative standpoint. This week I want to dive into the recognition that all relationships have a c...
The 3 Biggest Challenges in Marketing Facilities Management
We are facing a revolution in the way in which our Clients are engaging with us, and the Facilities Management industry faces significant challenges in the way we are marketing ourselves to meet those changes. This post is the first in a series of two....
The 3 Building Blocks of the Facilities Management ‘Sweet Spot’
In this article, I want to illustrate the three fundamental building blocks of the Facilities Management ‘Sweet Spot’, what this represents as a value proposition and the associated services which offer different value in different w...
Integrator – The Changing Face of Facilities Management?
The face of Facilities Management has changed many times over its relatively short life. We have seen FM models evolve and die but recently the Integrator model has received much attention in the UK. At face value, this appears to be a new FM business ...
What are the 8 Essential Qualities of FM Leadership?
As Facilities Manager’s we have a leadership role to play in our teams. Facilities Management is one of the quickest routes for our youngest talent to get onto the leadership ladder. As an FM you will also have access to some of the highest levels of m...
3 Ways Facilities Management Companies can Improve Value Add
Facilities Management is in the midst of a significant transformation. ‘A blinding flash of the obvious’ I hear you say. We are an industry that is beset by commoditisation, with procurement junkies prescribing every last input based direct...
Stoddart Review-Why the Workplace Environment is Key to Productivity
Last week saw the long-awaited publication of the Stoddart Review which provides the latest thinking on why the workplace environment is key to productivity. The Stoddart Review is named after a British Facilities Management stalwart Chris Stoddart MCI...
How to Improve Customer Participation in Service Delivery
Customer participation in the delivery of Facilities Management (FM) services, ultimately determines the service they receive as well as the quality that is achieved. In last week’s post entitled Will Customers Help Themselves? I set out 2 framew...
The Need for Innovation-a Perspective Shift
As Workplace Professionals and Facilities Managers we are constantly under pressure to deliver innovation in what we do, how we do it and how we charge for it. I believe that we need a perspective shift in how we approach innovation. As a prelude to a ...